Shipping policy

Shipping Policy

Last Updated: [18/06/2026]

Thank you for shopping with Cristina Craft. We take great care in preparing and packaging each handmade item to ensure it arrives safely.

Processing Time

All of our products are handmade to order.

Orders are typically processed within 1–5 business days.
During busy periods, holidays, or promotional events, processing times may be longer.
Customers will be notified if there are any significant delays.

Shipping Locations

We currently ship within the United Kingdom.

At this time, we do not offer international shipping unless otherwise stated on our website.

Shipping Costs

Shipping costs are calculated at checkout based on the size, weight, and delivery location of your order.

Any available free shipping promotions will be clearly displayed on our website.

Delivery Times

Estimated delivery times after dispatch:

Standard UK Delivery: 2–5 business days
Express UK Delivery (if available): 1–2 business days

Please note that delivery times are estimates only and are not guaranteed.

Tracking Information

Where available, tracking details will be provided via email once your order has been dispatched.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete address details provided by the customer.

Lost or Delayed Parcels

If your parcel has not arrived within the expected delivery timeframe, please contact us and we will assist in investigating the issue with the courier.

Please note that we are not responsible for delays caused by: